Agreement to these terms
These Terms of Service (the “Terms”) govern your use of danjahn.com (the “Site”) and your purchase of coaching programs, workshops, speaking engagements, books, and related services (the “Services”) offered by Dan Jahn, a United States–based coaching and consulting practice (“I”, “me”, or “my”). By using the Site or purchasing the Services, you agree to these Terms. If you do not agree, do not use the Site.
The services
The Services include executive and leadership coaching programs, one-day intensives, masterminds, corporate workshops, keynote speaking, a free leadership assessment, newsletters and briefings, and published materials. Specific programs may be governed by an additional coaching agreement or engagement letter provided at enrollment; where that agreement conflicts with these Terms, the specific agreement controls for that engagement.
Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to purchase the Services. You agree that the information you provide in forms, applications, and enrollment materials is accurate and current, and that you will keep it up to date during any engagement.
Applications and enrollment
Several programs are application-based with limited enrollment. Submitting an application does not guarantee acceptance. I reserve the right to decline an application or end an engagement where the fit is wrong — and to say so directly. If I end an engagement for reasons other than your breach of these Terms, unused prepaid fees for services not yet delivered will be refunded.
Fees and payment
Prices for programs are listed on the relevant program pages and are stated in U.S. dollars. Payments are processed externally by Stripe; I do not receive or store your full card details. Where payment plans are offered, you authorize the scheduled charges for the full program fee. Prices may change, but changes will not affect an engagement you have already purchased.
Cancellations and refunds
Fit is assessed deliberately before you commit — through the application, intake assessment, and discovery conversation — so that refund situations are rare. If your circumstances change after enrollment, contact me directly: every situation is handled individually and with respect for the investment you have made. Where a written coaching agreement for your program states specific cancellation or refund terms, those terms control. Fees for services already delivered are non-refundable.
No guarantee of results
Coaching is a collaborative process. Outcomes depend substantially on your own effort, decisions, circumstances, and follow-through. Testimonials, case studies, and proof points on the Site reflect individual experiences and are not promises of similar results. Any references to compensation outcomes, promotions, or business performance are illustrative, not guaranteed. I promise rigorous, structured work — I do not and cannot guarantee specific results.
Not professional advice
The Services are coaching and educational services. They are not, and are not a substitute for, medical, psychological, therapeutic, legal, accounting, financial, or other licensed professional advice. See the Disclaimer page for the full statement. You are responsible for decisions you make, including decisions informed by the Services.
Intellectual property
The Site and the Services — including the Iconic Leadership Matrix, the 8 Traits of Iconic Leaders, the 12 Principles of Leadership, program curricula, videos, worksheets, assessments, books, and all related text, graphics, and materials — are my intellectual property or are licensed to me, and are protected by copyright, trademark, and other laws.
- Program participants receive a personal, non-exclusive, non-transferable license to use program materials for their own development. “Lifetime access” means access for as long as the relevant program materials are commercially maintained.
- You may not reproduce, distribute, resell, teach from, or create derivative works of the materials without my prior written permission.
- Nothing in these Terms transfers any ownership of intellectual property to you.
Your conduct
You agree not to misuse the Site or the Services — including attempting to breach security, scraping or harvesting data, submitting false or unlawful content through forms, infringing others' rights, or disrupting group programs and communities. In group settings (cohorts, masterminds, communities), you agree to keep other participants' identities and disclosures confidential.
Confidentiality
Coaching conversations are confidential, subject to narrow exceptions: where you give permission to share, where disclosure is required by law, or where there is a risk of serious harm. The confidentiality obligations between us are mutual — I expect the same discretion regarding proprietary frameworks and materials shared with you during an engagement.
Third-party services and links
The Site uses third-party services (such as Stripe for payments and Cal.com for scheduling) and may link to external websites and retailers (such as bookstores). Those services and sites have their own terms and privacy policies, and I am not responsible for their content or practices.
Disclaimer of warranties
The Site is provided “as is” and “as available.” To the fullest extent permitted by law, I disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. I do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
Limitation of liability
To the fullest extent permitted by law, I will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising from your use of the Site or the Services. My total liability for any claim arising out of the Site or the Services will not exceed the amount you paid me for the Service giving rise to the claim in the twelve months before the claim arose (or $100 if you paid nothing). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
Indemnification
You agree to indemnify and hold me harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the Site or the Services.
Governing law and disputes
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Colorado, and you consent to their jurisdiction. Before filing any claim, you agree to contact me first and attempt in good faith to resolve the dispute informally for at least 30 days.
Changes to these terms
I may revise these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Changes apply prospectively; your continued use of the Site after changes take effect constitutes acceptance. The terms in effect when you purchased a Service continue to govern that purchase.
Contact
Questions about these Terms: email hello@danjahn.com or call +1.720.730.2123.